Managed Service Providers Supporting the Mac Platform

Recently, JAMF Software has worked with a number of IT organizations in supporting their transition away from time and material billing to a managed services structure. By implementing the Casper Suite as a framework, we have watched as a number of different partners have begun to find success in cultivating a service-oriented organization dedicated to supporting the Mac platform.

In adopting a more service focused offering, our partners have been able to normalize their revenue flow and establish an increasingly proactive and effective working relationship with their customers. This change in approach has allowed our partners to provide the services that best support the needs of their customers. In several instances, this transition has allowed customers to free additional capital that could then be reallocated to new IT initiatives.

About Forget Computers

Forget Computers is a Mac-based Managed Service Provider located in the Chicago area. They focus exclusively on the technology needs of Creative Professional and on helping IT Experts most efficiently and successfully manage Apple products.

About Ben Greiner

Ben Greiner created Forget Computers in 1998 (then known as Digital Logic) after being placed on hold with mediocre tech support one too many times. His unique understanding of the creative, technical, and production aspects of graphic design comes from previous work experience at a pre-press service bureau, commercial photography studio, and offset print shop, in addition to years of marketing and design work at ad agencies in Indiana and Chicago.

Forget Computers:
http://www.forgetcomputers.com/

Contact Ben directly:
Ben@forgetcomputers.com

Starting your own MSP

If you are interested in learning how the Casper Suite can be used to create or expand the services already offered by your organizations, please contact our sales team for more information. A discounted rate is available to any organization looking to utilize the Casper Suite in supporting their MSP capabilities.