Software Development Coordinator

Minneapolis, MN or Eau Claire, WI

Job Description

JAMF Software is looking for a Software Development Coordinator to join our team. The Development Coordinator will have responsibility for the design and management of JAMF Software beta program. You will coordinate with various teams within JAMF Software to identify, recruit, and manage viable beta candidates, and most importantly ensure the beta experience is fruitful for both the customers and JAMF Software.

As the Development Coordinator you will have tight relationship with all teams building the Casper Suite. Your goal will be to ensure you understand and are able to communicate the product changes that are coming and to help prepare the organization for the arrival of the new product capabilities.

You will interact closely with the support engineers at JAMF Software to ensure timely and effective communication between the support team and the development organization. This will include managing defect correction, patching, and service releases of JAMF Software. Your goal will to minimize churn and maximize everyone?s ability to be effective.

Responsibilities

• Define and oversee beta programs
• Coordinate customer communication and feedback for beta programs
• Management and communication of development schedules internally
• Liaison between development team and all areas of JAMF Software
• Define and implement lightweight release procedures
• Application of Lean Software Development Principals to improve capabilities of the development team and JAMF Software

Qualifications

• A minimum of three year of software experience with direct support, delivery, and/or development of software products
• Demonstrated ability to communicate with the techies and non-techies alike
• Curiosity to figure things out and continuously learn
• Proven track record of getting things to done
• Background in Computer Science preferred but not required
• Experience with JAMF Software products and/or Apple Administration plus Client
• Experience in an Agile or Lean Software development environment very helpful

Additional Information

Location: Eau Claire, WI or Minneapolis, MN
Travel: 10% visiting customers
Job Type: Full Time
Education: Bachelor?s Degree

Posted May 16, 2012

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Accounts Payable Specialist

Minneapolis, MN

Job Description

The Accounts Payable Specialist is primarily responsible for working with the Controller in the management of the Accounts Payable function for the company. This position will also work within all accounting functions including General Ledger, Accounts Receivable and Billing, Accounts Payable, Disbursements, Payroll, and Financial Reporting.

Responsibilities

• Enter vendors into the system (subject to approval by the controller)
• Enter vendor bills
• Prepare check run
• Maintain relationships with key vendors
• Employee expense reporting
• Assist upper management with entering their monthly expenses into the Wells Fargo system
• Process employee reimbursements (via Wells Fargo and manual)
• Maintain and manage corporate credit card system and monthy payment cycle
• Maintain integrity of expense reporting and record-keeping to ensure compliance with IRS guidelines

• Maintain capital expenditures/depreciation schedule
• Oversee various account reconciliation

• Complete purchase orders and obtain proper approvals for cellular phone and technology purchases and other purchases
• Monitor purchasing of technology (i.e. computer hardware, software and media) including assessment of proper general ledger posting and capital budgeting analysis
• Track actual expenditures versus budget on an ongoing basis
• Monitor JSS and coordinate periodic fixed asset inventories
• Use tax analysis and reporting

• Set-up new employee information within ADP
• Conduct monthly Payroll audit
• Research/establish state tax compliance for each remote employee
• Back up monthly payroll processing

• Oversee maintenance of office record-keeping systems
• Create digital filing process

• Weekly audits between accounting and quotation system until integration

• Assist with monthly close and compiling materials for Board and other departments
• Assist with job costing, T+E analysis
• Develop ad hoc analysis and reporting as requested

Qualifications

• Minimum of an Associates Degree
• 3-5 years of previous work experience
• Experience with Mac computers and software (a plus)
• Proficient with Microsoft Office and Quickbooks
• [Knowledge of SalesForce a plus
• Knowledge of sales tax issues in applicable states and related reporting
• High level of personal and professional integrity
• Numbers oriented with an ability to analyze data
• Strong organizational and time-management skills, with a passion for detail and execution
• Ability to coordinate multiple tasks and prioritize effectively
• Highly professional and presentable over the phone and in person
• Enthusiasm for working in a small-company, startup environment
• Comfortable with a high level of ambiguity and uncertainty
• Maintain confidentiality
• A balanced personal perspective and a constructive, team-player approach to working with individuals and groups

Additional Information

Location: Minneapolis
Travel: N/A
Job Type: FT
Education: Associate's degree and applicable prior working experience
Supervisor: Controller

Posted May 15, 2012

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Systems Engineer - International - Asia

Various

Job Description

The Systems Engineer (SE) primary role is to partner within the Channel team and work alongside the Channel Account Executive (CAE) as a resource, mentor and trainer to our International Channel Partners so they have the tools to operate independently and achieve sales and revenue goals. This position will also work with the CAE to grow and develop the Apple partner network in assigned region. This position will serve as the technical expert and resource on a regional team supporting the development needs of JAMF?s international Channel and Apple partners.

Responsibilities

• Identify technical and service needs and provide solutions and training, using the full catalog of JAMF service and software offerings for Apple Teams and our Channel partners.
• Certify partners for JumpStarts and other offerings as they come available in selected markets
• Represent JAMF Software at Industry, Partner and Apple events
• Technical point of contact for channel partners throughout the sales process
• Position and present JAMF Software solutions to Apple and Partners, demonstrating the Casper Suite, other products/services and updates
• Train partners to drive, support and close opportunities- to include demo, evaluation and pilot training
• Meet Channel Team revenue and sales goals by ensuring partners and Apple have all tools and necessary support to close their opportunities
• Support the Education team and other areas as requested and Special projects as assigned
• Help identify and vet potential new partners as needed

Qualifications

• Resourceful and flexible, as required, with position and selected market as we learn the unique characteristics of each country we enter
• Excellent technical, interpersonal and organizational skills
• Excellent written and oral communication skills, proficiency in presentation
• Mastery of JAMF Software product offerings, as well as working knowledge those from other vendors
• Working knowledge of the architecture and tools relevant to implementation of JAMF Software products
• Ability to mentor and train partners to JAMF SE level skills
• Ability to travel for demos, events, training, implementations, and other duties
• Ability to work independently in the field and as part of a team
• Proficient, well-rounded experience in technical consultative training and support to multiple levels within a complex organizations
• Experience working within a large-scale Macintosh environment required
• Language(s) besides English a plus

Additional Information

Location: Various
Travel: 50% +
Job Type: Full Time
Job Level: 5+ years experience
Education: Bachelors Degree or equivalent
Supervisor: Global Channel Manager

Posted May 15, 2012

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Channel Account Executive - International - Asia

Various

Job Description

The Channel Account Executive's (CAE) primary role is to partner within the Channel Team and work alongside the Systems Engineer (SE) as a resource, mentor, trainer and support to our International Channel Partners so they have the tools to operate independently. They are responsible to support the Channel and achieve their region's sales and revenue goals. This position will also work with the SE to grow and develop the Apple partner network in assigned region(s). This position will serve as the sales and operational expert and resource on a regional team supporting the development needs of JAMF's international Channel and Apple partners.

Responsibilities

• Serve as JAMF's key point of contact with Apple Teams, Partners and select customers in designated region
• Achieve revenue goals for region through our channel partners.
• Participate in sales activities that support Apple, partners and customers as required to meet revenue targets
• Provide mentoring an training to partners and Apple Team related to JAMF products, updates, best available ways to represent and sell the JAMF product line in the market
• Help build the knowledge base an expertise within our partner network so that they can operate 100% independently
• Build relationships and keep current with the Apple Teams so JAMF is seen as locally active, involved and engaged in serving local market needs
• Represent JAMF and present as needed at events, trade shows, etc
• Work with appropriate Channel and JAMF teams to have appropriate contracts, certifications, miscellaneous paperwork or other country specific items in place in assigned zone
• Have a solid understanding of all JAMF products to adequately support the sales process, when required, from the business side - non-technical
• Be capable and prepared to present JAMF products to Apple, Partners and potential customers
• Know and interact with all key players in each country in assigned region - Apple, partners, Eco-system players, developers, etc
• Keep accurate details on activities and contacts in Salesforce or other designated company communication
• Build a solid JAMF team and network in assigned region
• Understand partner opportunities and pipeline for timely reporting on regional sales targets
• Help grow and develop partner and channel network within region based on Company goals and targets
• Recommend marketing, events or other activities that could grow JAMF awareness within selected region or zones
• Provide feedback to the company on how to best service the region, Apple and partners needs
• Attend and participate in Channel Team meetings and reviews as required

Qualifications

• Experience with Client Management software, enterprise environment and/or Macintosh experience required
• Ability to understand and explain technical concepts related to JAMF's software products such as Client Management and iOS Management
• Excellent, interpersonal, communication and problem solving skills
  
• Proficient with Microsoft Office, Apple Keynote, SalesForce.com, WebEx
• Self starter, independent thinker, energetic team member
• Exceptional customer service and mentoring skills
• Track record of achieving or managing goals, quotas through execution of sales campaigns
• 3-5 years of software sales experience
• Strong attention to detail and follow through
• Language(s) besides English a plus

Additional Information

Location: Various
Travel: 50% +
Job Type: Full Time
Job Level: 5+ years experience
Education: Bachelors Degree or equivalent
Supervisor: Global Channel Manager

Posted May 15, 2012

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Inside Systems Engineer

Minneapolis, MN

Job Description

The Systems Engineer's (SE) primary role is to partner within the Sales team and work alongside Account Executive and Inside Sales Representative to achieve sales and revenue goals. This position will evaluate technical requirements of new sales opportunities and develop technical solutions to meet the needs of prospective customers.

Responsibilities

• Identify customer technical and service needs and provide solutions, using the full catalog of JAMF Software service and software offerings
• Represent JAMF Software at industry events
• Act as technical point of contact for prospective customers throughout the sales process
• Position and present JAMF Software solutions to prospects, demonstrating the Casper Suite and other products to prospects
  
• Drive, support and close evaluations and pilot implementations of the Casper Suite
• Work to ensure that revenue and sales goals are met while maintaining a high level of prospective customer/customer satisfaction
• Provide installation and customization of JAMF Software products in accordance with established procedures
• Act as a liaison between the Sales and Service departments
• Special projects as assigned

Qualifications

• Excellent technical, interpersonal and organizational skills
• Excellent written and oral communication skills, proficiency in presentation
• Mastery of JAMF Software product offerings, as well as working knowledge of those from other vendors
• Working knowledge of the architecture and tools relevant to implementation of JAMF Software products
• Ability to travel for on site demonstrations, events, implementations, and other duties
• Ability to work independently in the field and as part of a team
• Proficient, well-rounded experience in technical consultative selling to multiple levels within a complex organization
• Experience working within a large-scale Mac environment required

Additional Information

Type: Full-time
Experience: Associate
Functions: Information Technology, Customer Service
Industries: Computer Software

Posted May 15, 2012

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Service Desk Specialist

Eau Claire, WI

Job Description

The Service Desk Specialist will act as the initial point of contact of JAMF Software current and prospective customers. In this role individuals will answer the general support line for JAMF Software, provide basic phone and email support, and actively pursue learning opportunities to increase technical knowledge within JAMF Software products. This position assists in the day-to-day business affairs as well as the aggressive and successful growth of the company.

Responsibilities

• Answer the JAMF Software general support line.
• Provide phone and email support for technical questions related to JAMF Software products
• Resolve customer requests from beginning to end
• Work closely with several departments in organization to ensure escalated requests are handled in timely fashion
• Remain adept with current company software and peripheral technology
• Proactively reach out to customers to ensure requests have been fulfilled
• Maintain customer needs by performing periodic check-ins
• Proactively recommend events and training needed by customers to increase customer satisfaction
• Assist Account Managers and Support Specialists when needed
• Other duties and special projects as assigned

Qualifications

• Exceptional customer service skills along with the ability to interact with prospects and customers
• Ability to quickly learn software application functions and technological principals
• Willingness to pursue internal learning opportunities to increase technical knowledge
• Strong interpersonal and organizational skills
• Working knowledge of Macintosh systems
• Ability to perform troubleshooting and problem solving tasks
• Excellent written and oral communication skills
• Ability to work independently and as part of a team
• Proactive, driven self-thinker who strives for results while contributing to the team

Additional Information

Type: Full-time
Experience: Associate
Functions: Information Technology, Customer Service
Industries: Computer Software

Posted May 15, 2012

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Accounting Assistant

Minneapolis, MN

Job Description

The Accounting Assistant is responsible for working with the Controller in the management of the Finance and Accounting Operation. Position will work within all accounting functions including General Ledger, Accounts Receivable and Billing, Accounts Payable, Disbursements, Payroll, and Financial Reporting.

Responsibilities

• Invoicing of all customer activity
• Complete/maintain online customer payment systems
• Process credit card payments
• Assist with customer collection efforts

• Backup to Accounts Payable

• Oversee various account reconciliation
• Assist with Revenue Recognition standards and analysis

• Oversee maintenance of record-keeping systems
• Track and calculate monthly sales commissions
• Follow up on customer inquiries and requests

• Weekly audits between CRM and Financial Systems

• Maintain Nexus database
• Sales tax preparation and filing

• Assist with monthly close and compiling materials for Board and other departments
• Assist with job costing, T+E analysis and other ad hoc requests

Qualifications

• Associates Degree preferred or college coursework toward accounting degree
• 1-3 years of previous work experience
• High level of personal and professional integrity
• Numbers oriented with an ability to analyze data
• Strong organizational and time-management skills, with a passion for detail and execution
• Ability to coordinate multiple tasks and prioritize effectively
• Highly professional and presentable over the phone and in person
• A balanced personal perspective and a constructive, team-player approach to working with individuals and groups
• Experience with Mac computers and software (a plus)
• Proficient with Microsoft Office and Quickbooks
• Enthusiasm for working in a small-company, fast paced, growth environment
• Comfortable with a high level of ambiguity and uncertainty
• Maintain confidentiality

Additional Information

Location: Minneapolis
Travel: 5% (Ability to travel at least one week a year)
Job Type: FT
Education: Associate's degree or equivalent working experience
Supervisor: Controller

Posted May 15, 2012

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Account Manager

Eau Claire, WI

Job Description

The Account Manager is responsible for client interactions with Customer communications. This includes phone and email contact with Customers regarding sales, software technical support, and notification of company events and product updates. This position assists in the day-to-day business affairs as well as the aggressive and successful growth of the company.

Responsibilities

• Phone and email support for technical questions related to JAMF Software products
  
• Create and maintain feature requests and product defects both from customers and internal testing
  
• Provide case management to ensure target response times are met
  
• Notify customers of company and product information
  
• Transition customers from the sale of a product into a production environment
  
• Maintain customer needs by performing periodic check-ins
  
• Proactively recommend events and training needed by customers to increase customer satisfaction
  
• Provide pricing and quotations of sales to current customers

Qualifications

• Exceptional customer service skills along with the ability to interact with prospects and customers
  
• Ability to quickly learn software application functions and technological principals
  
• Strong interpersonal and organizational skills
  
• Working knowledge of Macintosh systems
• Ability to perform troubleshooting and problem solving tasks
  
• Excellent written and oral communication skills
  
• Ability to work independently and as part of a team

Additional Information

Type: Full-time
Experience: Associate
Functions: Information Technology, Customer Service
Industries: Computer Software

Posted May 15, 2012

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Talent Specialist

Minneapolis, MN or Eau Claire, WI

Job Description

The Talent Specialist is responsible for creating and implementing effective recruitment processes that provide sufficient diversity of candidates who will be successful in the JAMF culture for consideration by hiring managers. This person will be responsible for coordination of the hiring process, as well as ongoing employee relations and performance management in collaboration with the Development Specialist and under the guidance of the Chief Cultural Officer.

Responsibilities

• Works with senior leadership to identify long term staffing needs
  
• Creates and maintains a recruiting system including building relationships with key institutions
  
• Sources and interviews all candidates for a cultural fit and then presents qualified candidates to hiring teams with sensitivity towards diversity and broader company goals
  
• Contributes ideas toward the continued improvement of our recruiting process including creative and cost-effective sourcing strategies, interview procedures, candidate assessment tools, and branding materials
  
• Manages recruiting efforts to meet budget and other indicators to ensure effectiveness
  
• Builds and maintains excellent relationships with hiring managers and candidates
  
• Utilizes internal systems for Applicant Tracking System and HRIS
  
• Leads New Hire Process: prepare offer letters and welcome packets, prepare orientation materials, ensure completion of all paperwork, participates in new associate onboarding process
• Oversees performance management review program
  
• Serves as company EEO executive responsible for reporting and compliance
  
• Completes special projects as needed

Qualifications

• Minimum 3 years of Human Resources experience
  
• Proven track record within HR disciplines: recruiting and employee relations
  
• Knowledge of EEO laws and compliance guidelines
  
• Strong interpersonal and organizational skills
  
• Experience in coaching and advising managers
  
• Enjoys the challenge of managing competing demands in a fast-paced, growing environment with a strong customer oriented culture.
  
• Possesses strong organizational and project management skills
  
• Strong written and oral communication skills a must
  
• Shows solid judgment when handling sensitive and confidential information
  
• Proactive, driven, self-thinker who strives for results
  
• Self-starter, energetic multi-tasker, highly motivated and team player
  
• Ability to work independently and coordinate with other departments
  
• Proficient within Microsoft Office suite

Additional Information

Posted: April 16, 2012
Type: Full-time
Experience: Mid-Senior
Functions: Recruiting, Human Resources
Industries: Computer Software

Posted May 15, 2012

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Marketing Specialist

Minneapolis, MN

Job Description

JAMF Software is looking for an experienced and driven self-starter with a desire to thrive in a fast-paced, dynamic company. As a Marketing Specialist, you will be responsible for ensuring that company marketing efforts are timely and coordinated, taking advantage of and prioritizing opportunities as they arise. In this role, you will ensure that marketing efforts are successfully executed, appropriately placed, and coordinated with company initiatives.

Responsibilities

• Coordinate and maintain marketing and advertising schedules
  
• Gather and coordinate content to ensure concurrent timelines are met
  
• Coordinate marketing initiatives using tools including Salesforce and marketing automation
  
• Create compelling, persuasive marketing resources for multiple audiences
  
• Raise awareness of and drive attendance to events presented by JAMF Software
  
• Identify and take advantage of marketing opportunities as they emerge
  
• Gather metrics and create processes by which performance can be measured
  
• Evaluate and implement tools to increase efficiency of marketing operations
  
• Identify social media tools and opportunities that support company business and marketing objectives

Qualifications

• Strong written and oral communication skills
  
• Proven record of successfully completing large projects
  
• Ability to work with departments across an organization
  
• Understanding of how marketing efforts support business objectives
  
• Technical aptitude and desire for continuous learning and advancement
  
• Experience with Salesforce, ExactTarget, marketing automation tools desirable
  
• Experience with Mac and iOS management and enterprise technologies a plus
  
• 3-5 years of experience in a fast-paced, rapidly evolving work environment

Additional Information

Posted: April 16, 2012
Type: Full-time
Experience: Associate
Functions: Communications, Marketing
Industries: Computer Software

Posted May 15, 2012

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Software Engineer - Test

Eau Claire, WI

Job Description

The JAMF Software Development team is looking for Software Engineers with an interest in pushing our software to the limit.

As a Software Engineer focused on testing you will be a key resource on the development team as we build the next generation of the Casper Suite. You will have responsibility for designing and building an automated testing framework in support of our continuous delivery model for software.

The testing framework will be designed to be extensible and flexible in support of the continuing evolution of all Casper Suite products.
JAMF Software is a fast-paced environment. Successful team members are adaptable to the change that is a part of software development. Our ultimate goal at JAMF Software is to ship the highest quality product to solve our customer's problems.

Responsibilities

• Build a deep understanding of workflows that make JAMF Software customer successful and apply that knowledge to ensuring the quality of each release
• Coordinate within the development team to build a system to support automation of test
• Research technologies to continuously grow automated testing capabilities
• Work within the development team to build and maintain the systems that support further automation of tests the appropriate tests
• Hold development teams accountable for delivery of features that meet the needs of Casper Suite customers while being of the highest quality possible

Qualifications

• Minimum 3 years of software development experience
• Experience with development practices like Unit Testing, Test-Driven Development, Acceptance Testing, and Continuous Delivery
• Experience working in an Agile Development environment
• Ruby, Python, C++, Java, and/or Objective C
• Jenkins, Hudson, or other continuous integration tools
• Experience performance and load testing applications a big plus
• Demonstrated desire for continuous learning on how to be better at your craft
  
• Unix skills a plus
• MySQL or other relational database skills

Additional Information

Location: Eau Claire, WI
Travel: 10%
Job Type: Full Time
Education: College degree in Computer Science, Math or equivalent

Posted May 15, 2012

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Software Engineer

Eau Claire, WI

Job Description

JAMF Software is looking for Software Engineers to join our core software development team working with either Java or Objective C. As a Software Developer at JAMF Software you will be responsible for extending our existing capabilities and creating new products to help enterprises succeed with deploying, securing, and managing Apple Mac OS X and iOS devices. You will be a key member of a team that puts the highest value on getting things done and shipping the best software possible to make our customers successful.

Do you have experience developing software using Java, C++, or Objective C? Do you like working with a fast paced team? Do you understand testing is everyone's job? Would you like to be a part of the team building the heart of the JAMF Software Casper Suite? Then we want to talk to you about joining our rapidly growing team of engineers.

Experience working with JSP, XML, CSS, HTML , MySQL (or other relational data base systems), or Cocoa is a plus.

Responsibilities

• Design and develop JAMF Software products for Mac OS X and iOS
• Mentoring other Developers and Interns
• Expansion of the JAMF Software SDK and APIs
• Support for third parties developing products to extend JAMF Software?s offerings
• Development of new products related to JAMF Software?s core products
• Bug identification and elimination
• Work closely with JAMF Software Development team on inter-related products

Qualifications

• 3 or more years of Java, C++, or Objective C programming experience
• Eclipse or XCode
• Strong problem solving and debugging skills
• CSS, XML, HTML experience a plus
• MySQL or other relational database experience very helpful
• UNIX skills preferrer
• Experience in a test first Agile environment desirable

Additional Information

Location: Eau Claire, WI
Travel: < 5%
Job Type: Full Time
Education: Bachelor's Degree

Posted May 15, 2012

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